01

Experience

2024 — Present MD Live by Evernorth

Director of Product Management

  • Leading the Provider Portal experience end-to-end, partnering closely with clinical teams to improve provider satisfaction and platform competitiveness in the virtual care market
  • Built and manages a high-performing team of Business Analysts and Product Managers, cultivating trust across engineering and design through transparent collaboration and clear ownership
  • Driving a "why-first" product culture — ensuring every decision is grounded in data, business impact, and a clear view of where the platform is headed
2021 — 2024 MD Live by Evernorth

Senior Product Manager

  • Improved team sprint output by 20%+ through process improvements, cross-functional alignment, and a relentless focus on reducing tech debt
  • Championed the big picture across virtual primary care and urgent care, ensuring platform decisions connected directly to patient outcomes and provider engagement
  • Fostered a high-trust team dynamic with developers and designers, elevating delivery quality and team morale across concurrent workstreams
2020 — 2021 ADT

Mobile Product Manager

  • Drove product development for SoSecure, ADT's consumer mobile safety app, shepherding key features from concept through launch — including Voice Activation (emergency SOS via secret phrase) and TrackMe (real-time location monitoring)
  • Collaborated directly with iOS and Android developers on sprint planning, feature testing, and release readiness across the full product lifecycle
  • Partnered with UX designers on multiple usability studies to validate that features were being built right — and felt intuitive to real users
2019 — 2020 Disney Parks, Experiences & Products

Product Analyst

  • Supported seasonal special offer launches for the Digital Travel Trade team, coordinating with producers to ensure timely, requirement-compliant releases across digital platforms and internal web stores
  • Contributed to cross-platform consistency and quality for Disney's digital commerce experiences, helping maintain the high standard the brand demands
2018 — 2019 MDLIVE, Inc.

Associate Product Manager

  • Transitioned from QA into product and rapidly took ownership of both the Patient Portal and Mobile Patient experience, establishing credibility with engineering teams under pressure
  • Co-led development of Sophie — an AI triage bot that guided patients to appropriate care settings before consultations, reducing mismatched bookings and improving outcomes for both patients and providers
  • Maintained feature parity across iOS, Android, and web, ensuring a consistent and high-quality patient experience across all touchpoints
2017 — 2018 MDLIVE, Inc.

Web & Mobile QA Engineer

  • Owned quality assurance across web and mobile platforms — developing test strategies, driving weekly regression cycles, and working directly with developers to reduce tech debt and uphold platform standards
  • Built a deep technical fluency in MDLIVE's platform architecture that laid the foundation for a successful transition into product management
02

Education

2010 — 2014 University of Florida

B.S. in Advertising, Minor in Latin American Studies

2013 Bocconi University

Study Abroad — International Business

  • Semester program in Milan, Italy focused on International Business
2017 Wyncode Academy

Full Stack Web Immersive

  • Intensive full-stack web development program covering front-end and back-end technologies
2022 McKinsey & Company

A2E Business Fundamentals

  • Business fundamentals certification from McKinsey & Company